One multi-tenant platform for unions, SACCOs, cooperatives and employee benefit schemes — with a member portal, operations workspace, employer reconciliation and WhatsApp Assist as one connected service channel.
MEMBER360 treats payroll deduction, employer remittance, member allocation and financial posting as separate controlled steps. The result is a platform that can tell a member exactly what happened — while giving staff the tools to resolve exceptions quickly.
Member identity, beneficiaries, contributions, loans, benefits, documents and service history.
Match employer files, remittances and member allocations. Human-readable exceptions, not error codes.
Auditable savings, loan and payment events designed around controlled transactions and reversals.
A conversational service channel for balances, statements, applications, repayments, status tracking, documents and human handover.
The strongest demonstration is not a tour of menus. It is one member story moving through the Member Portal, WhatsApp Assist, Operations, the Employer Portal and the Credit Committee — all sharing the same demo state.
Show P4,550 received and the separate P350 employer deduction that has not yet been remitted.
Member PortalAsk for balances, then simulate a P2,000 loan repayment. The loan balance changes across the demo.
WhatsApp AssistOpen Payments and Reconciliation. Show the payment record and the human-readable payroll exception.
OperationsShow how the payroll officer can see the missing remittance and submit a remittance advice.
Employer PortalApprove the loan application, then return to the member and show the agreement stage updated.
Credit CommitteeThe demo uses fictional Botswana Teachers Members Society data. Actions change shared demo state, so a repayment in WhatsApp Assist immediately appears in the Member Portal and Operations records.
Contributions, statements, loan journey, eligibility, benefits, documents and support.
Members, payroll, reconciliation, loans, payments, cases, reports and audit trail.
Payroll files, remittance advice, exceptions and employer account statements.
Meeting agenda, applications, policy checks, voting, decisions and minutes.
Each organisation can have its own brand, products, policies, workflows, roles, employers and WhatsApp Assist configuration while keeping member data isolated.